Privacy Policy | The Tree Police

Effective Date: September 1, 2025

Information We Collect

We may collect the following types of information when you use our website, request a service, or contact us directly:

Contact details such as your name, phone number, email address, and mailing address.
Project information such as property location, tree details, site photos, and documents needed for arborist reports.
Technical information such as IP address, browser type, and site usage (collected automatically through standard web analytics).

How We Use Your Information

We use your information to:

Provide arborist reports, site assessments, and consulting services.
Communicate with you about your project, including scheduling and updates.
Process invoices and payments.
Improve our website and services.
Comply with municipal bylaw reporting requirements, if applicable.

We do not sell or rent your personal information.

Sharing of Information

We only share your information when necessary to:

Submit arborist reports or compliance documents to municipalities.
Work with trusted service providers (e.g., IT, bookkeeping) who help us operate our business.
Comply with legal or regulatory requirements.

All third parties are required to protect your information and use it only for the services they provide.

Data Security

We take reasonable steps to safeguard your information, including secure storage of digital files and limiting access to authorized personnel only.

Your Rights

You may request to access, update, or delete your personal information by contacting us at info@thetreepolice.com. We will respond within a reasonable timeframe.

Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use the site. This helps us improve content and usability. You can adjust your browser settings to refuse cookies if you prefer.